Survey

1. Do you talk to customer service chatbots?
2. How often do you try a new brand of a common household item?
3. What device do you use most for online shopping?
4. What makes a shopping website easy to use?
5. How much time do you spend on social media daily?
6. What is your experience with click-and-collect (buy online, pick up in-store)?
7. Do you compare prices across different websites before buying?
8. How important are customer reviews to your purchasing decisions?
9. How do you prefer to pay for online purchases?
10. How do you feel about self-checkout machines?