Survey

1. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

2. How do you feel about self-checkout machines?

A. I prefer them

B. I use them if lines are short

C. I prefer a cashier

3. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

4. Do you enjoy cooking with new ingredients you buy?

A. Yes, I love experimenting

B. Sometimes

C. I stick to what I know

5. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

6. What is your top consideration when buying something?

A. Necessity

B. Price

C. Quality

D. Emotional desire

7. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No

8. How do you shop for gifts for others?

A. I plan carefully based on their interests

B. I look for popular/generic items

C. I give gift cards

9. Do you consider the ethical practices of a company when shopping?

A. Yes, always

B. Yes, when I can

C. No, it's not a factor

10. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful